privacy policy.

Olive Mae The Label
Last updated: Oct. 21 2025

We care deeply about your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data when you interact with Olive Mae.

1. Information We Collect: When you shop with us or interact with our website, we may collect the following information:

  • Your name, email address, shipping and billing address
  • Payment details (securely processed via third-party providers)
  • Your order history and preferences
  • Information from cookies (used to improve your browsing experience)

2. How We Use Your Information: We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order or customer support queries
  • Send marketing emails (only if you opt in)
  • Understand how you use our website so we can improve your experience

3. Sharing Your Information: We only share your information with trusted third parties that help us run Olive Mae, such as:

  • Shopify (our e-commerce platform)
  • Payment gateways like Stripe or PayPal
  • Australia Post or other delivery partners
  • Email providers for newsletters and updates
  • We will never sell your information or share it unnecessarily.

4. Data Storage and Security: Your data is stored securely using industry-standard safeguards. While no online system is 100% secure, we take reasonable steps to protect your information.

5. Cookies: Our website uses cookies to enhance your experience, such as keeping items in your cart. You can disable cookies via your browser settings at any time. Olive Mae The Label's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

6. Your Rights: You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Ask us to delete your data (unless we need to keep it for legal or operational reasons)

To make any of these requests, just email us at hello@olivemae.com.au.

7. Changes to This Policy: We may update this policy from time to time. Any changes will be posted here, so you always know what data we collect and how we use it.